About the bookshop
Stepping in Flora's footsteps
Linda Bassett, who plays Queenie in the BBC TV series 'Lark Rise to Candleford', together with author Martin Greenwood at the launch of a book about life in Lark Rise country during and after Flora Thompson's childhood there. "In Flora's Footsteps: Daily Life in Lark Rise Country 1876 - 2009" is published by The Wychwood Press (the bookshop's publishing arm), price £9.99. The launch party was held in the garden of 'The End House' where Flora was born and brought up, by kind invitation of the present owners, Malcolm and Judith Harvey.
The picture below shows The End House today: take away the whole of the single-storey extension on the right, and you have the tiny one-up one-down where the family lived.
Links to reviews and articles on other websites
- 'Classic' study of whales wins Samuel Johnson prize
- The BBC poetry website, full of treasures
- If you didn't watch Sheila Hancock's "My Life in Verse", watch it now on BBC iPlayer
- Toby "Julian" Blackwell's plan for the future of Blackwells
- How much energy does the internet use?
- Left-wing books to remember
- Dromgoole at the Globe: no women writers, no subsidy
- 'The Music Room' by William Fiennes -- Guardian review
- Why women read more than men
- Building societies have to pay for bank failures
- Was Picasso a capricious and cruel misanthrope?
- Interview with Toby Jones
- Working at Amazon
- Britain under attack: what will you know?
- Joyful music is good for your heart
- Reading is good for the soul - Peter Conrad
- Browsing the internet is better than reading books for boosting the brain power of middle-aged and older adults
If you've read a review or article you think others would like to read, please email the details.
Blog
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Saturday, 7 March 2009
Mothering... and fathering
Being a mother is both active and passive. Mothers mother. We are all mothered: it's an inescapable experience. Even if you can't remember your mother, through death, illness or separation at an early age, she was still there.
A week ago 130 people were in the Memorial Hall to hear a remarkable evening of poetry and music by Charlbury people. The poems were taken from our second anthology of verse by (mostly) living Charlbury poets. The first poem of the evening was about the poet's mother and was deeply moving. It was not the only one. The poems about mothering and mothers were poems of love, sometimes difficult love.
We had to turn down one poem that was submitted for inclusion in the book and that was about a father. It was a poem of hate. And the object of the hatred could have been identified by other surviving relatives. To escape his father the poet had emigrated and changed his name. I suppose he might say he had been 'fathered'.
In the English language it seems that fathering is at best neutral, and usually A BAD THING. Google for 'fathered' and you are almost exclusively in the world of rape, underage sex and abuse. Though apparently Newt Gingrich 'fathered' modern Republicanism. Whatever did he get up to?
Cezanne painted a family portrait that included his father. Then he had second thoughts and painted him out.
But mothering is A GOOD THING. Motherhood and apple pie. Juliet's book will interest, amuse and delight you. Have a look.
Tuesday, 13 January 2009
"The unfriendliest, most unwelcoming and overtly hostile place I have ever lived in my life."
As the 'foreigners' I know appear, on the surface at least, to be happy here, I thought I'd circulate them with a simple question:
"On a scale of 1 (total disagreement) to 5 (complete agreement), where do you stand?"
I also promised anonymity.
It would be very sad if most people agree with this opinion, and of course equally unfortunate for it to be regarded by visitors (or people thinking of moving to the town) as representative of the local experience.
Here are the (edited) replies here I received. If you are a foreigner and would like to add a comment, email me and I'll put it in.
• Number 1 -- total disagreement -- but I don't think I know a whole lot of hostile people... anywhere...
• It's (1), I'm afraid - I totally disagree. I'm lucky, obviously, since I'm part of an English family, and thus quite integrated. But my general experience is that foreigners are content and well accepted here. I do occasionally hear mildly critical comments about the English as a whole; and it may be that a small town like this doesn't suit everyone.
• On a scale of 1 to 5 I would say I am at a (1) for disagreement with his comment. I feel, as a foreigner, that one must tread warily and be VERY aware of local (and pan-British) sensitivities and sensibilities. One cannot come into a place like Charlbury and expect to be as "in your face" as one might be in another country. His comments reveal more about his own thoughtlessness and lack of pacing, than about the people who gave him the negative feedback.
• We both disagree totally (1). (In fact, when I once met him I thought him easily one of the unfriendliest, most unwelcoming people I've come across in Ch....)
• Definitely (1) -- I totally disagree. I had my choice of many places to move when we re-located from Cambridge in 1993, and Charlbury won, hands down!! I come from Texas, noted for its hospitality, and I should think I know friendly when I see it. (Just a slight caveat -- 'British' friendly as opposed to American friendly ... they are different). I had the chance to move to America about 9 years ago and remember the sadness I felt as I walked down Enstone Road, saying hi to everyone and thinking what a long time it took me to just pick up a newspaper since the journey always required many stops, chats, etc., and regretting how I would never re-create such a friendly village-feeling if I moved to the States where everyone drives to shops. I'm glad we changed our mind and stayed. BTW, you don't have to keep me anonymous. :-)
• It's a (1) from me. Actually, it should be a "minus 5", as I find it extremely easy to get on with you lot, undoubtedly due to the gene transplant effected by my Viking forbears in the British Isles. The Vikings did get as far as North America but probably not to California. Or did they, and might that be the reason [he] left for England? So is my lot really to blame for him not feeling welcome anywhere? The mind boggles.
• Moving to Charlbury has been one of the best decisions I have taken in life. Charlbury is the place I now call 'Home', and will be so hopefully for a very long time. So, (1) (Total disagreement) would have to be my view.
• (3) I love Charlbury and will probably spend the rest of my life here so I clearly don't agree with him, but it is also true that it took three years for the woman in *** to recognise me and be friendly; the people in the old co-op were never friendly or even showed they recognised me (despite me coming there for years almost daily) and very few English people have ever invited me into their home in the 15 years I live here, and most of my Charlbury friends are 'foreign' with very few exceptions...
So, I wonder what his experience is based on and where he is from originally. If he would be from Turkey, Eastern Europe, Africa or the Middle East I think it would be very understandable to find England (and Northern Europe) unfriendly and not very hospitable. But I also think English people (specifically from middle England I have been told) are difficult to get to know and difficult to make friends with. You are required to do a lot of 'small talk' and if you are incapable of that and don't meet English conventions (even if it is just because you don't know them), it is my experience that you are easily seen as threatening or at least as foreign and treated as such... in that sense I don't think middle England, including Charlbury, are very welcoming to foreigners.
• I have always felt welcome but then I have made a very conscious effort to fit in; to mimic the behavioural codes and idiomatic speech patterns of people here. Some fellow Dutch friends of mine may be more inclined to agree with [him]. My closest friends have also always been people with an open mind (e.g. well-travelled or with foreign spouses). Having said that, I get on with a diverse selection of Charlburians! My response to your questionnaire would therefore be (2).
• Oh, dear. Has it come to this. I dare say he would find this community (or any community) more welcoming if he wasn’t shooting his mouth off at the citizens so freely.
We would have to register an emphatic (1), total disagreement. We have found Charlbury to be a very friendly and welcoming community. We have lived in quite a number of different communities in different countries and cultures, and we have generally found that the reception one receives from the community depends very much on the way one presents oneself to the community.
Putting my social scientist hat on, Jon, however I should caution you to note in your blog that your poll is far from a proper random sample. There could be all sorts of lonely, embittered foreigners living in town who never come out and buy books because everyone is so unwelcoming and hostile.
More to come. What a relief: "they" seem to like "us" after all. But we're not problem-free either...
Thursday, 4 December 2008
New timetables show links to Oxford, Cheltenham and Stratford
Thanks partly to the enthusiasm of Helen Bessemer-Clark in Charlbury, plans are afoot to deliver the timetables door-to-door in Charlbury, Finstock, Ramsden and Leafield, with the co-operation of the parish churches in each place. Sadly, a significant proportion of the population can't read a timetable, so will be none the wiser, but it's all one can do. After Christmas, anyone turning up in Church Street in Charlbury at half past the hour for a bus to Witney or Chipping Norton will have to wait a further 55 minutes. The Bell and the Ramble On Café should do a roaring trade until people learn!
The Chippy-Stratford connection is really useful. If it's shopping and lunch you want, catch the 10.02 from Chippy (Mon-Sat, route 50) and you can have over 3 hours in Stratford. If it's a matinee at one of the theatres (these are on Tuesdays, Thursdays and/or Saturdays), the 5.25pm back from Stratford gets into Chippy at 6.17. At 6.32 (6.28 on Saturdays) from West Street the 20A bus to Oxford is routed via Enstone and Charlbury, so will drop you at The Bell at 6.45. Chippy to Stratford takes about 50 minutes. Check times before you travel...
The connections at Witney for the bus to Cheltenham don't work so well. Most people (who can) will choose to drive to Witney and park there for the day: if you bus it all, you have to leave Charlbury at 8.10 (concessionary passes not valid except at weekends!) and spend 45 minutes waiting in Witney for the 9.30 to Cheltenham (route 853). The return connection is better: the 4pm bus from Cheltenham gets to Witney at 5pm, while the Worth's bus leave at 5.15pm (with a RH bus as fall-back at 6pm). All Witney times at Market Square. But check the timetables yourself first! There is no useful Sunday service. The journey takes an hour, but parking in Cheltenham is dreadful and the shopping excellent.
The curious route 243 from Combe to Witney via Stonesfield, Fawler, Finstock, Leafield and Crawley (3 times each way on Tuesdays and Fridays only) runs at the request of people in Combe and Stonesfield who wanted a direct connection to Witney. Why these people couldn't change in Charlbury, God only knows: there is already a bus an hour from Combe and Stonesfield to Charlbury, connecting with the services to Witney and Chipping Norton. (And Leafield already has one return service to Witney on Tuesday, Wednesday and Thursday, as well as 11 buses a day Monday-Friday to Charlbury). Unfortunately each of the buses from Combe gets to Finstock 10 minutes after the direct bus to Witney has gone, so passengers have to continue on the tedious (and uncomfortable) route they are on. I don't think the people who devise these journeys realise how uncomfortable it is hurtling round bendy bumpy lanes in the back of a small bus.
When I mentioned bus times once before I was taken to task for not plugging the late buses from Oxford. So: buses leave Gloucester Green for Chipping Norton via Charlbury at 21.45 and 23.45 (they stop on the Slade), Monday to Saturday. The new RH Transport X9 service provides late buses from Witney at 20.00 and 23.20 from Market Square on Fridays and Saturdays only.
If you can't wait for the timetables to come through your door in January/February, you can pick one up from the bookshop.
Wednesday, 3 December 2008
Welcome to Cornbury Park
Cornbury Park, Charlbury, Oxford, Oxfordshire OX7 3EH
Friday, 21 November 2008
The buzzword is partnership
The word of the day is 'partnership'. There may be a new word tomorrow, but today we're partners. I think we used to be stakeholders, but obviously there was something wrong with that word. However, being a 'partner' makes me feel I work for John Lewis... It also suggests we are all equal, and I certainly don't find that is true.
For partnership to work, you need partners. Willing partners. This is the problem. Several impressive people described partnership in action, mostly in the context of the Rush Project which miraculously costs no extra money and teaches teenage girls to play football instead of throwing stones at cars. The presentation to the meeting was very impressive so I was surprised to find afterwards almost no mention of the project on the web, beyond the link above, and it appears never to have been mentioned in the local press. But it is a useful model, even if the outcome to date is extremely modest. For the Wychwood Project Nick Mottram also gave an impressive presentation. He has partners too.
However not everyone wants to work in partnership or sees the point. We have an uphill battle in Charlbury convincing small businesses and the self-employed that we/they should contribute to discussions and policy formation of this kind. A number of town/parish council were represented at the meeting, though not Charlbury: that's not to say that Charlbury didn't make a comprehensive submission along the way. But it seemed a pity that none of the town councillors was there: at the very least it was a good opportunity to network and see what other people are getting up to. (Eight people booked to attend but didn't turn up to collect their badges: four were from parish councils.)
The consultation process involved 1300 individuals and organisations including public bodies, voluntary and interest groups and all parish and town councils. I jotted that list down in the order it was read out, and two things struck me.
The first is that if you are important enough you can be consulted as an individual. In this process, you can just represent yourself. You and I live here and pay our taxes but I doubt if you have achieved that status for consultation purposes. Correct me if I'm wrong.
The second and more basic point is that consultation only works if those consulted are themselves representative and consulting. You see, the consultation is mostly done with intermediate bodies. True, they got MORI to give them feedback from a 'citizens panel' of 1000 West Oxonians, but most of us were completely unaware of this and won't feel consulted. They won't achieve public 'ownership' of the process this way. When your town or parish council was consulted, did it in turn consult you? Have you had a questionnaire? Have there been public meetings? That is the acid test. What input have you been offered?
The only example of how this works that I know about has to do with buses (again!). Look at this. Suppose that when the bus services in your village come up for tender, the county council finds that the service is proving very costly. Yes, some villagers rely on the bus to get to the doctor or the shop, but how many? Would it matter if the bus was withdrawn? Would a taxibus do instead? Or no bus at all? Is it a question of routes or timings -- are the buses going to the right places at the right times? Consultation to the rescue! The County Council writes to the local parish council and asks its opinion. Many (but not all) parish councils have PTRs (Public Transport Reps) who are supposed to keep their ear to the ground on transport issues, so they are also approached direct. OK, so the letter goes out. Here's the big question: given a threat to their local bus service, what proportion of parish councils will respond to the letter? The answer is half. Put it the other way round: half of all parish councils do not express an opinion when told their local bus service may be reduced or withdrawn. What else do they not express an opinion on?
Such is the nature of local participation. You may think that when you elect your local council, it is representing your interests. Maybe it is, maybe it isn't. How can you tell? A lot of parish councils have no website. Some put their agendas and minutes on the web, others refuse. WODC offers free websites to all parish councils and voluntary bodies in the area: few take up the offer. The meetings of all councils have to be open to the public (though scarcely anyone ever attends to observe), and minutes can be consulted somewhere: perhaps at the clerk's home or in a public library. So it's all public information: it's just a question of whether the council makes it easier or harder for you to find out. Finstock displays the documents on notice boards so everyone can see them.
A surprising number of councils do not publish an email address even for the clerk. When it was suggested that councillors' contact details should appear alongside their names on a local website (the council itself does not have a website), at least one councillor expressed the view that he did not stand for election on the basis that people would be phoning or emailing him about council business. It's not that uncommon for councillors not to make their contact details public in this way, though of course they may be in the phone book. But when I told this story to one of the WODC officers, he shut his eyes and punched his head in frustration.
Charlbury Town Council publishes neither phone numbers, postal addresses nor email addresses of councillors on the town website: just contact details for the clerk. The parish council page on the Finstock village website (which is not accessible from the site's home page as far as I can tell) was last updated in June 2005, and gives no contact details for councillors. (And by the way, the pages for the WI and the parish church are 6 months old, and the opening hours for the village shop are out of date.)
So I wasn't sure about the 'strategic partnership' approach recommended by the meeting. If you raise your voice you will be heard. But does it matter that so many people are not 'represented' by an interest group, or 'consulted' by a parish council?
Well, actually yes. Because this is all part of the legitimisation process for a whole new planning framework which is to replace the old Local Plans we have all grown to love or hate. The 'partners' whose voices will undoubtedly be heard -- the developers, the landowners, the commercial and professional interest groups, the road lobby -- are busy preparing their submissions. The new LDF (Local Development Framework) that is to be in place in a couple of years is supposed to reflect what communities want: big stress is a laid on the wishes of the local community.
This may explain why Cornbury weedkilled and ploughed a field that had become something of a village amenity in Finstock, a couple of weeks after the fact of its amenity value was discussed at a public meeting where Lord Rotherwick was present. Ploughing it and planting a crop on it doesn't mean that Cornbury wants to return the field to agriculture: under the LDF they are in the process of seeking to have it zoned for housing. But meanwhile the recreational and amenity value to villagers must be extinguished to make the switch to housing seem more reasonable. The plough put paid to the local bee orchid colony too. Too late now to campaign to save it.
If your local landowner, an aggregate extraction company and a hypermarket are the only people among those consulted to respond, then it's their interests that will be heard loud and clear. Of course it isn't quite as bad as that, and it's clear above all that the WODC 0fficers are working hard to create a quality plan for the area out of the various inputs they receive. But as an example of democracy in action, the very local infrastructure is plainly not up to it. Thank God for the council staff who will protect us from the worst of its shortcomings. But just how effective can they be in the light of such massive failures of the democratic process?
Tuesday, 11 November 2008
We've broken a record with the Christmas trees
The number of illuminated Christmas trees in the town centre this year will be about 100, the highest ever. Eleven new homes and businesses have taken brackets for the trees, bringing the total of trees ordered by Charlbury Business Community (CBC) from local grower Geoff Burroughs of Halcyon Farm to 95. The trees and brackets are sold at cost by the CBC as a public service.
The increased display follows a campaign by the CBC to encourage people to "help fill the gaps", particularly where the display is weakest -- as in Church Street, for instance, where the value of the real estate (around £20m for the whole street) is not reflected by a corresponding willingness to invest in a tree. Church Lane is also under-represented.
The overall increase is despite the failure of several people to order trees for existing brackets, including both estate agents and one pub. Let's hope these people acquire trees of their own in the meantime.
News and Things, who fell out with the CBC several years ago first over its policy towards the Co-op's new supermarket and then when the CBC would not support News and Things' application to convert the shop to a residential use, source their trees separately.
The CBC also provides a tree for the museum garden, and the Town Council provides trees on the Corner House.
Distribution of the trees takes place on Saturday November 29, when they will be delivered to 95 premises from a lorry. If you would like to help with the delivery (you'll need a pair of decent gloves, but you don't have to climb anywhere: the trees are left on doorsteps or in gardens as the lorry drives past) please phone Jon on 819117. Many hands make light work and the end result is widely regarded as a credit to the town.Other blogs from Charlbury and around
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How does an independent bookshop survive?
People tried for years to establish an efficient wholesaling service for books. When I first sold books in the early seventies, the bookseller's principal point of reference was the 2-volume "Books in Print", published annually (and already out of date at that point) with quarterly, monthly and weekly updates. The biggest "mass-market" publishers' books were available through a wholesaler, Bookwise, who supplied a carbon paper order form that you completed each day and posted overnight. (Even fax machines had not been invented!) If you were lucky, Bookwise despatched your order the day they received it. If you were unlucky, or Christmas was looming, you could wait a week or three. All other publishers had to be approached direct, or through their distributors. Some were so slow you could have gone and got the books yourself on a bike or a mule cart, and saved a couple of weeks in the process.
Computerisation now means the bookseller processes his or her order with immediate effect: the invoice and picking slip can be produced immediately at the other end, within seconds of clicking "send".
But there is more to it, of course, than meets the eye. Does the shopkeeper trust his/her staff? Are staff allowed to place orders? Older managers and shop owners may be less computer-savvy than their younger employees. I notice that many men are computer-phobic because they fear the humiliation of having to learn something new "at their age" (which may be 45!). How often have you been told, in a given shop, that something can only be ordered "when the manager is back from holiday"? I say, better empower your staff and satisfy your customers (and even risk the odd mistake) than disempower your staff, make their jobs less interesting, and play the control freak. If you can't trust your staff, you should not have employed them in the first place: it's your mistake, not theirs!
Back to the practicalities! How do I place an order by 5pm and have the books the next morning? Where do they come from? Two competing companies provide an overnight wholesale service: one, Bertrams, is owned by Smiths News (formerly part of WH Smith, but now independent).
I use Gardners, a family-owned company based in Eastbourne. The sheer breadth of their stock is remarkable. Orders are placed by me (or whoever is working here) during the day: we have live information on screen, so can tell exactly how many copies of a book are in stock at Gardners, and once ordered the books in question are reserved and can't go to someone else. Subject to a minimum order value, the accumulated order will be invoiced and packed after 5pm, trunked by TNT to their depot at Milton on the A34, and delivered here usually around midday. Gardners have some 15000 customers, not just the likes of me and bigger but including, for instance, school bookshops and many overseas booksellers.
Information on screen includes lists of books ordered but not yet supplied ("backorders"), detailed bibliographical information on millions of books, cover images, copy invoices, and order tracking, and more. All incredibly efficient. And I can just order a single copy of a particular book.
For those of you who like to know about discounts and the like, most booksellers get a maximum of 40% off the cover price, with 45% on special offers and some pre-publication deals. (The chains get more.) The wholesalers are given around 55% discount by publishers to make this viable, so are working on a fairly slender margin, given they have to pay for storage, credit control, picking and packing, returns and the delivery costs. Many books, however, are sold at far lower discounts, and 20% is all too common! Often, when I'm giving you 10% off a special order, I've only been given 20% myself.
The chains, like Waterstones, negotiate higher discounts direct with publishers, but orders may be bulked and routed through head office -- and publishers are less efficient than the wholesalers. This explains why you can go to Waterstones or Blackwells to order a book and be told it will take 3 weeks to come, or you can come to me and I'll get it the next day. To maximise their discount, their accountants tell the chains not to use wholesalers and not to put their customers first. Often I'll order a book overnight and put up with a 20% discount, rather than make the customer wait while I get the book direct from the publisher at 35%. One chain, which I will not name, sells books at RRP (or less) on its website, but if you go into one of its shops you will find that books from publishers that give low discounts are actually priced ABOVE the publisher's RRP, in other words, above the price in the publisher's catalogue. But unless you have the publisher's catalogue with you, you can't tell.
Similar profit-raising techniques are used by Amazon. Ever been told by Amazon that a book will take 4-6 weeks to order? (Virtually no book takes more than 2 weeks to order from even the most haphazard publisher if it is in print!) It's a way of saying that the publisher doesn't give Amazon a big enough discount. Amazon appear to hope that by reading things like this about their books the respective publishers will be pressured into giving Amazon a bigger discount than they give any other bookseller.
If you have any questions, do ask, and if I can answer them, I'll put the answers here...
Jon Carpenter (updated 18/4/09)